If the scale is in motion when capture zero,the IND320 displays “Be Motion 0”. How to resolve?

If the scale is in motion when capture zero,the IND320 displays “Be Motion 0”. How to resolve?

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1.Check the scale configuration.
2.Check the load cell.The replacement can be used to check if the load cell is damaged.
3.Check the signal port of the load cell.Replace a terminal to check if the signal port is damaged.
4.Check if the cable port is close.